Terms & Conditions
Welcome to Clothex! These Terms and Conditions ("Terms") govern your use of our website clothex.in, including all related services, features, content, and functionality offered through the website. By accessing or using the website, you agree to be bound by these Terms. Please read them carefully before using our services. 1. About Us Clothex is an online clothing brand based in India offering trendy, street-style, and anime-inspired apparel. We operate on a dropshipping model, which means we do not manufacture or stock inventory ourselves. All products are fulfilled by third-party suppliers. 2. Eligibility You must be at least 18 years old to use our website. By using our services, you confirm that you are legally capable of entering into binding contracts. 3. Account Registration You may browse our website without registering, but for certain features such as placing an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities under your account. 4. Product Information We strive to display our products as accurately as possible. However, colors may vary slightly due to screen settings. As we use third-party suppliers, there may be slight variations in sizing and prints. 5. Pricing and Payments All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice. We accept payments via multiple methods including UPI, debit/credit cards, wallets, and net banking. Prepaid orders may be eligible for special discounts and free shipping offers. 6. Shipping and Delivery Orders are typically processed within 2 to 4 business days. Delivery usually takes 5 to 10 business days depending on the location. We are not liable for delays caused by shipping partners or external circumstances such as weather, strikes, or natural disasters. 7. Cash on Delivery (COD) COD may be available on selected products and regions. Additional charges may apply. 8. Returns and Refunds We offer returns only for defective or incorrect products within 7 days of delivery. Refunds, if eligible, will be processed to the original payment method within 7 to 10 business days. We do not accept returns for reasons such as size issues or change of mind. Products must be returned in unused condition, with original packaging and tags. Please refer to our Refund Policy for more information. 9. Intellectual Property All content on this website, including product images, logos, designs, graphics, and text, is the property of Clothex or its content suppliers and is protected under intellectual property laws. You may not use, copy, or distribute our content without prior written permission. 10. User Conduct You agree not to use the website for any unlawful purpose or in a way that violates any applicable laws. Harassment, spam, false reviews, or abuse of any kind will not be tolerated. 11. Third-Party Links Our website may contain links to third-party websites. Clothex is not responsible for the content, policies, or practices of these websites and does not endorse them. 12. Limitation of Liability Clothex shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the website or the products offered. 13. Indemnification You agree to indemnify and hold Clothex harmless from any claims, damages, losses, liabilities, and expenses including legal fees arising out of your use of the website or violation of these Terms. 14. Changes to Terms We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes. 15. Contact Us If you have any questions regarding these Terms, feel free to contact us. Email: [support@clothex.in](mailto:clothexonline@gmail.com) Website: [www.clothex.in](http://www.clothex.in)